Orders & delivery
Order status notifications
Implementation scenario · This is an example implementation, not a story about a named customer. Results depend on your integration, phone, network and carrier.
AI-generated scenario illustrationThe problem
A customer placed an order but cannot tell whether it is being processed. Routine status calls distract staff, while manually typing the same updates adds work.
Build the solution
Trigger the notification after a confirmed CRM status transition. Your backend selects the company’s work phone, builds a short message with the order reference and calls the SMS API. Use the event identifier as Idempotency-Key so repeated processing does not create a second message.
Check before launch
Send only after the new status is saved. Test cancellations, changed customer numbers and duplicate events. Give the recipient a clear way to contact your business.
How SIM Bridge works
Your backend creates a job through the API, and the connected Android sends SMS through your SIM. Store the message ID in your system and receive status changes through a webhook. A queued job is not yet a sent message: the phone must be available and the carrier must accept it.
Start with your own test number. Check Android permissions, screen-off connectivity, retries with the same Idempotency-Key, and unknown-status handling. Keep API keys out of browser code and public repositories.
